This is a very polite way to say sorry. It means 'I am very sorry'.
深く + お詫び申し上げますPrimary
This is a very polite way to say sorry. It means 'I am very sorry'.
この度のシステム障害により、お客様には多大なるご迷惑をおかけしましたことを、深くお詫び申し上げます。
We deeply apologize for the significant inconvenience caused to our customers by the recent system failure.
記者会見の席で、社長自らが今回の不祥事について深くお詫び申し上げました。
At the press conference, the president himself deeply apologized for the recent scandal.
弊社の製品に欠陥がございましたこと、深くお詫び申し上げますが、現在原因を調査中でございます。
We deeply apologize for the defect in our company's product; we are currently investigating the cause.
この度は私の不注意で皆様にご心配をおかけし、深くお詫び申し上げます。
I deeply apologize for causing everyone concern through my carelessness on this occasion.
ご連絡が遅くなりましたこと、深くお詫び申し上げます。
I deeply apologize for the delay in contacting you.
This phrase is like a very serious bow. It shows you are truly sorry. It means you take full responsibility for something bad.
This phrase is very formal. It is like saying "I deeply apologize." It is more serious than "I apologize." Companies use it for big mistakes. It is stronger than "moushiwake gozaimasen." That phrase is used more often in business.
Don't use this when you are a little late. That sounds too much. This is for very serious mistakes.
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