This is a very polite way to say sorry. You use it in serious situations, like at work. It shows you are truly sorry.
お詫び + 申し上げますPrimary
お詫び + を + 申し上げます
This is a very polite way to say sorry. You use it in serious situations, like at work. It shows you are truly sorry.
この度のシステム障害につきまして、心よりお詫び申し上げます。
I sincerely apologize for the recent system failure.
先日、お客様には直接お電話にてお詫び申し上げました。
The other day, I apologized directly to the customer by phone.
十分なご説明ができておりませんでしたこと、深くお詫び申し上げます。
I deeply apologize for not having been able to provide a sufficient explanation.
重ねてお詫び申し上げますが、何卒ご容赦いただけますようお願い申し上げます。
I apologize once again, and humbly ask for your forgiveness.
弊社の製品に欠陥がございましたこと、書面をもちましてお詫び申し上げます。
We apologize in writing for the defect found in our company's product.
This phrase is super polite. It shows deep respect. It is like bowing very low when you say sorry. You use it for important people or in business.
This phrase is more formal than "申し訳ございません" (moushiwake gozaimasen). It sounds more serious. You use it for big mistakes. "申し訳ございません" is used more often for everyday apologies. This phrase is stronger than "申し訳ありません" (moushiwake arimasen).
Don't use this when you talk to friends. For example, do not say it to your mom. This phrase is for very formal situations. Use it for work or official apologies. Use it when you apologize to someone important. Or use it for customers or the public. It sounds too serious for casual talks. It makes things feel strange with friends.
More formal alternatives(1)
Less formal alternatives(1)
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