This means "am doing" or "have been doing." It is a very polite way to say what you are doing.
Verb [て-form] + おりますPrimary
This means "am doing" or "have been doing." It is a very polite way to say what you are doing.
ただ今、新しいプロジェクトの準備を進めております。
We are currently proceeding with preparations for the new project.
申し訳ございませんが、その商品は当店では取り扱っておりません。
I am very sorry, but our store does not handle that product.
先ほど部長がお戻りになるのを、こちらの部屋でお待ちしておりました。
I was waiting in this room for the department manager to return a moment ago.
私は現在出張に出ておりますので、ご用件は山田にお伝えください。
As I am currently away on a business trip, please relay your message to Yamada.
この件に関しましては、すでに関係各所に連絡が済んでおります。
Regarding this matter, all related parties have already been contacted.
This form makes your speech very polite. It is like wearing a business suit for your words. You use it to sound professional, especially at work.
This is different from 〜ています. Both show something is happening now. But 〜ております is more humble and formal. It is used in business. It is not like 〜て参ります. That is for actions of coming or going.
Don't use this when talking about others. For example, don't say "お客様がお待ちしております" (The customer is waiting). This phrase is only for yourself or your group. Use a different polite form for customers or people above you.
More formal alternatives(1)
Less formal alternatives(2)
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